DENTAL PATIENT BILL OF RIGHTS
Your dentist is the best source of information about your dental health and wants you to feel comfortable about your dental care. You have the right to ask questions. As an informed patient, you also have important rights.
As a patient you have a right to:
Receive considerate and respectful treatment.
Expect that your personal dental and financial records are kept confidential, and that you are given the opportunity to approve or refuse their release, except when required by law.
Be informed in an easily understood language about your diagnosis, evaluation, treatment, prognosis and alternative treatment options, as well as the advantages and disadvantages of each.
Participate in the decision making process regarding your dental treatment.
Know the education and training of your dentist and dental team members.
Choose your own dentist and hygienist.
Refuse to participate in experimental research.
Know in advance the type of treatment that will be provided and the expected cost of treatment.
Know what professional rules, laws and ethics apply to your dentist and dental team.
Receive reasonable emergency care from your dentist.
Mediate disputes and be given due process by:
Contacting the Practice Manager @ 763-544-2213
Send a written grievance to: Valley Dental Group
Senior Management Team
7501 Golden Valley Road
Golden Valley, MN 55427
As a patient you have a responsibility to:
Provide complete and accurate information to the best of your ability about your health, any medications, including over-the-counter products and dietary supplements, and any allergies or sensitivities.
Adhere to regular home oral health routines, to follow the treatment plan prescribed by your dental provider and to participate in your care.
Notify the dental provider about any living will, medical power of attorney, or other directive that could affect your care.
Accept personal financial responsibility for any charges not covered by your insurance according to established terms.
Be respectful of all the health care providers and staff, as well as other patients.
Ask questions if you are uncertain about your dental treatment.
Keep your scheduled appointments and give at least a 24 hour notice to change your appointment.
Valley Dental Group – revised 2011