Payment is required the day treatment is provided unless other arrangements have been made in advance.
If you have dental benefit coverage
We will request payment at the time of service for the estimated patient portion. This is the amount we estimate your dental benefit plan may not cover. Due to the limited information provided to us by each dental plan, we do our best to estimate what your portion may be. We recommend that you contact your dental plan if you require a more exact coverage quote.
If you do not have dental benefit coverage
We will request payment in full at the time of service or have a financial arrangement in place. Payment in full at the time of service will receive our Schedule of Savings as follows;
Schedule of Savings
- Day of Service payment 5% Savings
When services are paid in full the day treatment is provided and there is no balance on the account.
- Pre-Payment 7% Savings
When services are paid in full 2 weeks prior to treatment and there is no balance on the account.
Patients Age 65+
- Day of Service or Pre-Payment 10% Savings
When services are paid in full the day of service and there is no balance on the account.
We accept cash, checks, Discover, VISA, MasterCard and American Express.
- Savings are not available for over the counter products
- Savings are not available for patients with dental coverage due to contractual limitationAll checks returned to us for non-payment are subject to a $30 fee.
Valley Dental Group offers third party financing options through Wells Fargo. The Wells Fargo Health Advantage Credits Card program can help you spread out the cost of your treatment, including options of revolving credit lines with no interest with approved credit. Applications are available upon request. The process is simple, fast and can be completed right in our office. Or you can check out the link for more information: https://retailservices.wellsfargo.com/wfha_patient.html
In the event of non-payment, the patient is responsible for any collection and/or legal fees associated with the collection of balance due.
If you need to cancel your appointment we ask that you notify us at least 24 hours in advance during our regular business hours. This allows us time to accommodate other patients. In the event of excessive missed appointments we may charge to your account a missed appointment fee.
Late Payment Fees
You will receive a statement if you have a balance due on your account. If we do not receive payment in full of your balance within 30 days of the statement date, you will be assessed a Late Payment fee of 1.50% of your unpaid balance each month.